Frequently Asked Questions

No. Standard delivery is free on all UK orders; please allow up to 7 working days. Faster paid options are available at checkout.

Yes. Choose Express Shipping at checkout and order before 3pm (Monday to Friday) and we will dispatch that evening for next-day delivery. Weekend orders are processed from Monday. Standard Shipping (2 to 4 working days) is also available.

Yes. You have 30 days after receiving your item to request a return. It must be unused, in the same condition you received it and in its original packaging, with proof of purchase. See our Refund Policy for full details.

Tell us about your venue, ideally with a floor plan or photos, and we will recommend the speakers, amplifier and accessories you need, with layout guidance, free of charge and with no obligation.

Yes. Tell us where your venue is and we will quote for installation alongside the equipment.

Our complete systems are backed by a 3-year warranty. If you have a question about the warranty on a specific product, please contact us.

Use 100V for larger systems, long cable runs or more than a handful of speakers, as you can tap each speaker to a different volume. 8 ohm suits small rooms with a few speakers on a low impedance amplifier.

It depends on ceiling height, room shape and how loud you want the music. Send us your floor plan and we will design the layout for free.

Yes. Tell us where the venue is and we will quote for installation alongside the equipment.

Ceiling speakers, an amplifier and the speaker cable needed to connect them, all matched to work together.

Yes. Choose a multi-zone system, or ask us to design one around your layout.

The systems are designed for straightforward installation by an electrician or installer, and we can quote to install it for you.

Neither is better; it depends on the room. Wall speakers suit exposed, high or solid ceilings and are easy to aim, while ceiling speakers give the most even and discreet coverage.

Only models rated for outdoor use. Look for the weatherproof options in our outdoor speakers range, or ask us to recommend one.

Yes. Send us a plan or photos of the space and we will recommend the speakers and amplifier you need.

As a rough guide, small rooms need two to four. For a precise answer, send us your plan for a free system design.

Many of our systems use a mixer amplifier with a microphone input; check the product page or ask us.

Most wall speakers include an adjustable bracket. Each product page lists what is in the box.

When the ceiling is too high or open for ceiling speakers to sound clear at floor level, or where there is no ceiling void to mount into.

It depends on the ceiling height and the area each one needs to cover. We will work this out as part of our free system design.

Most of our pendant speakers are 100V line with selectable power taps, and some are also available in low impedance versions.

If your ceiling is high, open or has no void, pendants are usually the best option. Send us photos and we will advise.

Yes, with a mixer amplifier and microphone. We can specify this for you.

Most pendant systems come in black or white.

Their focused coverage reduces echo from walls and high ceilings, so speech is easier to understand at the back of the room.

Yes. They are designed mainly for speech but handle background music well.

Yes. We design speech and music systems for places of worship free of charge, including microphones, amplifiers and speakers.

Yes. Column speakers are a common choice for places of worship because they keep speech clear in echoey spaces.

Yes. Many systems use an amplifier with microphone inputs, and we stock compatible wireless systems.

Yes. Send us the dimensions and use of the hall for a free system design.

They are best for speech and announcements. For music in noisy areas they work, but for background music in quieter spaces use wall or pendant speakers.

Yes. Our horn speakers are weatherproof and suitable for outdoor installation.

A 100V line PA or mixer amplifier with enough power for the total of all speaker taps. We can size this for you free of charge.

Yes. Add a paging microphone, or choose a system with a microphone input included.

Yes. The horn speakers are weatherproof, though the amplifier must be installed indoors.

Yes. We size the number of speakers and amplifier power to the site as part of our free system design.

Not always, but 100V line makes long cable runs and many speakers much simpler, which is common outdoors.

Usually yes, if your amplifier has spare power and a free zone. Tell us what you have and we will check.

We design layouts with more speakers at lower volume, aimed away from boundaries, and can add zone volume controls.

Often yes, if it has spare power and a zone available. Tell us your model and we will check.

Yes. All speakers in these systems are rated for outdoor use.

Yes, with a multi-zone amplifier or a volume control for the outdoor zone.

Speakers, a compatible amplifier and the cable to connect them.

They are designed for straightforward installation, but ceiling speakers usually need a competent installer. We can quote to install.

Kits suit small to medium rooms. For larger spaces, ask for a free system design.

A PA system is built around clear announcements and paging, usually with a microphone, while a background music system focuses on music. Many of our systems do both.

Yes. Choose a multi-zone system with a zone-select paging microphone.

Yes. 100V line systems make it easy to add speakers, provided the amplifier has enough power.

Start with the speaker type that suits your ceiling and space, then the number of speakers. If in doubt, ask for a free system design.

Yes. Each system's speakers, amplifier and cable are matched to work together.

Yes. We can quote for installation anywhere in the UK.